![]() Collaborates with SM and VM to assess merchandising and outfitting.Upholds stock-to-sales processes and presentation standards.Builds and maintains productive partnerships.Facilitates the sharing of product knowledge for department.Provides global and department insight related to the customer experience and communicates information to district team and home office.Is an entrepreneur, takes smart risks with measurable results.Possesses strong written and verbal communication skills, strong assessment and decision-making skills.Engages with local community via events and social media platforms.Oversees utilization of personal stylists and/or fitting room experts to elevate service, outfitting, and team development of these skills.Understands multi-channel business - implements processes and utilizes tools to better service the customer. ![]() Acts as a brand ambassador reflective of the company values and aesthetic.Facilitates an energized pace, positive service environment and team development through the MOD role.Demonstrates extraordinary service, leading by example on the sales floor.Cultivates an environment of genuine customer connection.Ensures that coaching and counseling is consistent and timely.Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.Plans and executes meetings that are collaborative, educational and motivational.Creates a culture of action and accountability.Ensures that development happens through all levels of the team.Takes responsibility for own development and professional growth.Facilitates a thorough and thoughtful onboarding for New Hires.Supports the SBL in creating and maintaining a succession strategy.Supports the SBL in recruiting, hiring, and retaining top talent to build bench for the store.PARTNERS WITH: Additional Department Manager and Visual Merchandising Manager ![]() Supports total store operations, facilitates product flow, and applies merchant skills to curate a compelling customer experience. A Department Sales Manager contributes to a profitable and customer-centric environment through development of a team and ownership of department responsibility. Manages the selling and operations of department. ![]()
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